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Insights & Guides

Korean E-commerce Intelligence

Expert analysis, tactical guides, and market insights for brands selling in Korea.

61–72 of 121 articles

Commerce Trends

Which Cosmetic Claims Are Illegal in Korea — and Why

In Korea, the words on your cosmetic listing decide its legality: medical claims reclassify it as a quasi-drug, safety words like "non-toxic" carry criminal exposure, and efficacy claims force MFDS review.

Kontactic Team10 min read
Commerce Trends

Why Korea Inspects Every Food Shipment, Not Just Your First

Korea requires a separate MFDS import declaration for every food shipment, and any batch can be pulled for lab testing regardless of prior clearance. Here is how the tiered inspection regime actually works.

Kontactic Team9 min read
Commerce Trends

KC Safety Certification: Which of Korea's 3 Tiers Fits Your Product

Korea's KC safety certification is three separate obligations, not one — third-party certification, model-by-model confirmation, or supplier self-declaration. Here is how to tell which tier your electrical product falls into before you ship.

Kontactic Team9 min read
Commerce Trends

Coupang Instant Refund: Why Buyers Get Paid Before Returns Arrive

On Coupang, eligible seller-fulfilled returns refund the buyer the moment the return courier scans the pickup — before you inspect the goods. Here is how that timing gap works and what recourse you have.

Kontactic Team10 min read
Commerce Trends

What Customer Data Coupang's Open API Actually Gives You

Coupang's Open API gives you operational data — orders, inventory, settlement — but blanks buyer emails and replaces real phone numbers with proxy relay numbers.

Kontactic Team9 min read
Commerce Trends

Who Handles Returns Under Coupang Rocket Growth?

Under Coupang Rocket Growth, Coupang runs the customer-facing return, pickup, and refund — but the returned unit re-enters your inventory and you still own its disposition. Here's the boundary.

Kontactic Team9 min read
Commerce Trends

Can a Non-Resident Brand Be the Korean Importer of Record?

A non-resident brand generally cannot complete Korean importer registration on its own — the workflows presume a Korean business registration and a locally reachable responsible party. Here is what they actually require.

Kontactic Team9 min read
Commerce Trends

Who Is the Importer of Record When You Sell on Coupang?

When you sell locally on Coupang, the Importer of Record must be a Korea-resident party accountable to the Korea Customs Service — not Coupang, and not your freight forwarder. Here is why.

Kontactic Team10 min read
Commerce Trends

Is Your Air Freshener a "Biocidal Product" in Korea?

In Korea, whether your air freshener, cleaner, or repellent is a regulated biocidal product depends on its active substance and function — not its shelf category. Here is how to sort which bucket yours falls into.

Kontactic Team8 min read
Commerce Trends

Is Your Product a "Children's Product" Under Korean Law?

If a product is intended for use by children roughly age 13 and under, Korean law classifies it as a children's product (어린이제품) and pushes it onto a stricter, separate KC certification regime under KATS.

Kontactic Team9 min read
Commerce Trends

Is Your Whitening Serum a Functional Cosmetic in Korea?

In Korea, a whitening, anti-wrinkle, or SPF claim reclassifies your cosmetic as a functional cosmetic (기능성화장품) requiring an MFDS review before sale. Here is which claims trigger it.

Kontactic Team9 min read
Commerce Trends

Is Your Vitamin Gummy "Food" or a Health Functional Food in Korea?

Korea sorts every ingestible product into general food or Health Functional Food, and the line is set by ingredients and claims — not format. Here is how to tell which import path yours falls under.

Kontactic Team11 min read
Kontactic Team

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