Expand to South Korea
the world's 5th largest e-commerce market
Welcome to Kontactic, your go-to 'Contact for Korean e-Commerce Tactics'
Let us help you navigate through the complexities
and unlock the vast opportunities in the South Korean market.
Welcome to Kontactic,
My name is Isaac Lee, founder and CEO of Kontactic. After spending my childhood in Virginia, USA, I returned to Korea in 2010 and founded Kontactic, which now has over 15 years+ of global e-commerce expertise. Over the years, Kontactic has helped over 1000+ Korean businesses expand globally onto platforms like eBay and Amazon, and likewise also assisted many global brands enter the Korean market and Coupang, the 'Amazon' of Korea.
As South Korea emerges as one of the world's most dynamic e-commerce markets and home to Coupang, the fourth largest e-commerce platform globally, Kontactic is now primarily focusing on assisting international sellers aiming to succeed in Korea.
Entering Korea's market can be daunting, filled with hurdles and complexities. Kontactic is here to guide you through each step, providing reliable, professional service from start to finish. You focus on your brand, we'll handle the rest, ensuring your success in the Korean marketplace.
Isaac Lee
South Korea
The 5th largest
E-commerce market in the world.
And almost 40% of Korean cross-border
e-commerce is from the U.S.
E-Commerce 🚀
Launch Your Products on
E-commerce platforms in Korea.
Offering fast delivery services like same-day delivery,
dawn delivery, perfectly suited for Korean consumers.
The fastest and easiest way
to enter the Korean online market.
From Market Research & Feasibility Study,
to Product Launch & Consignment Selling.
Skip all the complex procedures.
Kontactic will validate your product’s market response in Korea within weeks.
(for products that do not require certification)
Our Services
01
Product Compliance
& Certifications
Regulatory checks, certification handling (KC, KFDA), registration, and labeling compliance.
03
Seller of Record (SOR)
& Local Entity Setup
Offering either a local seller-of-record solution or assisting in establishing a Korean entity with required licenses
05
Customs Clearance
& Logistics
Complete management of import logistics, documentation, freight coordination, and smooth entry into Korea.
07
Online Marketplace
Account Setup
Handling seller account setup, verification, and required documentation
09
Store Management
& Order Processing
Day-to-day operation of clients' online stores, including product updates, pricing, inventory management, and prompt order fulfillment.
11
Returns & Reverse Logistics
Complete handling of local returns, inspections, refunds/exchanges, and disposal/restocking as per client policies.
02
Importer of Record (IoR)
Acting as the licensed importer, handling import logistics, customs clearance, and duty/tax payments.
04
Warehousing & Fulfillment
Next-day delivery logistics, warehousing, inventory management, and specialized handling to meet fulfillment requirements.
06
Tax & Duty Management
Advising on and managing import duties, VAT, customs taxes, and possibly remitting taxes on behalf of the client.
08
Product Listing Localization & SEO Optimization
Professional translation, cultural localization, and optimization of product pages specifically designed for conversions in the Korean market.
10
Korean Customer Support
Korean-language customer service (email, phone, chat) during local business hours.
12
Comprehensive Marketing
& Promotion
Extensive digital marketing (social media, paid ads, influencer engagement), customer review programs, and offline marketing
A Simple, Two-Step Process
Enter the Korean online market quickly and easily with Kontactic
Step.1
Market Scope
Before officially entering the Korean market, Kontactic analyzes competitors, the product category, and the current marketing landscape to assess the potential success of your product in Korea.
7 days
Step.2
Rocket Launch
Kontactic provides a turnkey solution, handling product certification, content localization, initial imports, fulfillment, PPC setup, external ads, and post-launch analysis.
4 weeks
Our Clients and Partners
